Quality Policy

Commitment

We are a dedicated team of professionals who are committed to:

• Providing the highest quality services;
• Meeting service contractual requirements;
• Compliance with applicable legislative and regulatory requirements;
• Maintaining the highest possible ethical and business standards.

Aims

• Implement and maintain an Integrated Management System based on AS/NZS ISO 9001:2015;
• Ensure employees have the necessary competencies and training for them to perform their assigned tasks safely and competently;
• Ensure employees are kept abreast of changes in relevant standards, statutory, regulatory and Quality system requirements;
• Deliver services in accordance with client requirements and expectations;
• Invest in and develop employees, encouraging staff retention and corporate teamwork to meet the challenges of our marketplace;
• Thoroughly plan, manage work in accordance with approved processes and procedures;
• Periodically review the Integrated Management System in terms of achieving the Quality Objectives and Continual Improvement.

All employees are:

• Responsible for the communication, enthusiastic promotion and implementation of this policy;
• Accountable for the achievement of quality outcomes in accordance with this policy.